Shipping policy

Shipping Policy — SmartPickShop

Shipped Items Orders containing shipped products are processed within 1–3 business days. Delivery times vary by location and shipping method selected at checkout. Once your order ships, you will receive a tracking number via email.

We are not responsible for delays caused by carriers, weather, or circumstances outside our control. If your package is lost or significantly delayed, contact us at hello.smartpickshop@gmail.com and we will do our best to assist.

Local Pickup Items (San Jose, CA) Several of our listings are local pickup only. These items do not ship. Pickup is coordinated directly between the buyer and the current owner of the item. SmartPickShop facilitates the transaction but does not take physical possession of the item.

Once payment is confirmed, pickup details will be shared. Please do not attempt pickup without prior confirmation.

For shipping questions, contact us at hello.smartpickshop@gmail.com.